Author: Adrian Cruce


Listening To Your Customers – Why It Is Important And How To Properly Do It!

Regardless of the industry you operate in, there will be competition. You will be competing with others for your customers. And it is the customer who chooses who to buy from. The big problem is because of high availability of services or products just like yours, customers can move. And they do. A Callminer study …


Embracing Automation For A More Human HR Experience

In today’s rapidly evolving digital landscape, automation has become integral to various industries, including Human Resources (HR). Have you ever thought about what automation cannot buy for your business? When it comes to employee engagement, automation can be key – because it helps you to execute sequential activities over some time. Doing so allows you …