Key IT Roles Your Organization Should Invest In

Small companies often form partnerships with larger consulting firms or well-known suppliers to get the technological solutions they want. However, as the firm expands, it will become necessary to hire employees with the necessary skills to ensure that technological solutions can be applied to preserve operational efficiency. It might be difficult for business people without a technological background to figure out where to begin. This article offers some recommendations about the positions that make the most sense for firms just getting started.

1. Social Media Specialist

Even while this isn’t always considered part of the IT department’s job description, there are instances when tasks of this kind fall within their purview. Along with maintaining the website that public users may access, the Social Media Specialist is in charge of the organization’s presence on various social media platforms. Early on, IT departments will often discover that they have difficulty constructing a website of sufficient quality and successfully integrating social media technologies into the enterprise. When the IT department requests “content,” the Social Media Specialist may assist the business in comprehending what is being requested by the IT department. The Social Media Specialist is the crucial bridge that can help transform the organizational value into content that will cause customers or constituents to be interested in the organization. This material will stimulate interest in the organization on the part of the consumers or constituency. In addition, the Social Media Specialist can reply to questions asked on social media and guarantee that the organization’s social brand satisfies the requirements set out by the business.

2. Systems Administrator

Sooner or later, businesses will arrive at a time when the company’s requirements will get more complicated. As a result, the systems that support the organization will become bigger and more complicated. When anything like this occurs, getting a systems administrator involved is time. In the past, the primary responsibilities of system administrators consisted of network administration, the installation of servers, and the maintenance and installation of server applications. They often put in a significant amount of effort to manage the organization’s storage capacity and security.

Cloud computing is becoming more popular in today’s forward-thinking businesses to offload some of the technical work that falls on the shoulders of systems administrators. The newly hired system administrator must be conversant with the diverse range of cloud-based service options. Additionally, they need to comprehend how cloud solutions may be used to the organization’s advantage for them to be successful.

Many people think the position of Systems Administrator is becoming obsolete. However, in most cases, the Systems Administrator of today needs to be familiar with cloud technologies and have the ability to combine that knowledge with an in-depth comprehension of the requirements of the organization to deliver technological solutions in partnership with the IT Manager.

3. IT Manager

The position of IT Manager is often regarded as the most crucial one in contemporary businesses. In more compact businesses, this function is often the one that receives the least attention. The function of the IT Manager is just as crucial as those in sales, accounting, and human resources. If you do not invest in a firm technological foundation, then future company activities may be hindered by technology rather than benefited by it. This is analogous to the process of constructing a home.

The needs for this role are likely going to change due to the growth of your firm. In the beginning, the IT Manager must be a jack of all trades and have a very comprehensive grasp of technologies that may drive the bottom line. Later on, the IT Manager will be required to delegate a significant portion of the technical work to other team members so that the latter may continue to focus on strategy and driving outcomes.

Your business is just as good as its personnel; thus, recruiting talented individuals should be one of your highest priorities. A comprehensive staff development program is the best way to entice top-tier personnel. Companies that invest in their employees attract talented workers who are excellent at what they do. Your IT manager will figure out which fields need staff augmentation and advise accordingly.

4. Information Security

Every business needs a way to protect its company’s information and data. Most companies house large amounts of information pertaining to clients, investors, employees, and partners. It is very important to ensure that your company has the right measures in place in order to keep this valuable data protected. Having a well-qualified information security analyst could help you do just that. They are responsible for monitoring and locating any threats and choosing what data security systems should be in place for optimal protection. Having someone continuously working on improving these systems protects the organization from scandalous data breaches.

5. Development Operations Specialist

A development operations specialist or engineer is someone who is responsible for streamlining processes. This job requires a combination of coding skills and management. They develop systems as needed by the organization. This is a key role for organizations that are growing. As a business grows systems and processes change. As the team uses tools and processes they notice different ways or functions that would be helpful. The development engineer then adds features to the systems or tools to help streamline the process. This is necessary for many industries. For example, marketers and sales departments use tools like Clarity and Salesforce. These systems often need to be tweaked to improve functionality and user experience.


Information security and risk management will likewise take up a significant amount of the IT Manager’s mental bandwidth in a short amount of time. The IT Manager is responsible for ensuring that data is safeguarded, backed up, and complies with any legal standards that may be in place. This responsibility becomes more important as the organization’s portfolio of intellectual property increases. If the contract for cloud services is the first one signed by the IT Manager, the contract for an information security provider should be the second one signed.

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